To find the FTP information that you need to manage your files, the first step that you need to take is to log into your web hosting account. Once there, locate the Hosting Tools in the top menu. It is the second menu item. When you hover your mouse over it a sub-menu will pop up. In the first column, you will see a menu item called “FTP Manager”.
In the FTP Manager, you can either create an FTP account, or check the information on the existing ones if there are any,
If there is an existing FTP account but you do not know its password, you can click Options -> Password. A new menu will open up, and you can change the password to a new one.
