How to Fix 402 Error Payment Required

Home » Knowledge Base » Hosting Basics » How to Fix 402 Error Payment Required

402 Error is a specific error message that is widely used to hide premium website content until payment is made.

Although using such an error message for paywalls seems useful, the 402 Error is not as widely used as you might think. However, if you have stumbled upon a Payment Required error across the web, or you want to deal with it on your own website project, then this article will help you understand better the 402 Error, what prompts it, and what you can do to fix it.

 

What is 402 Error

402 Error is a nonstandard message, part of the HTTP status codes. A payment Required message is created to make sure that a site visitor won’t be able to open a premium online resource before a financial transaction is made.

Because of this specific characteristic of the error code, it is mainly used by business entrepreneurs who provide clients with various digital services and products. Furthermore, you can use the 402 Error message in specific cases for your website:

  • You can use this status code for troubleshooting purposes.
  • 402 Error message can be prompted by a payment gateway technical issue.

In such cases, your Payment Required message can inform you that there is a problem within the payment system on your website.

The payment required error message is a part of the 4xx status codes, indicating that there’s an issue with the communication between a server and a client that is rooted somewhere on the client side.  Similar 4xx errors include:

 

If you are interested in the topic of HTTP status codes and want to know more about them, then check out our article explaining everything about HTTP status codes: What are HTTP Status Codes.

 

How to Fix 402 Error Payment Required

There are several methods that you can use to fix the issue:

 

Method 1: Read the Error Message for More Details

402 Error message oftentimes contains information about why it appears. Read the error message and see whether it showcases information that can help you lift the Payment Required message from the requested web page. If 402 Error doesn’t provide you with such useful information, proceed with the next method.

 

Method 2: Check Payment Details

402 Error message can appear in cases where there are wrong payment details. If you see this Error 402, check all payment details and ensure they are correct and up to date, and try again. If you still see the Payment Required message even after you made sure all details are correct and up to date, then the problem lies elsewhere. Proceed with the next method.

 

Method 3: Use Other Types of Payment Methods

Should the transaction be declined and your Web browser showcases an Error 402, try to make a payment with a different method.

 

Method 4: Clear Web Browser Cache and Cookies

Sometimes, too many cached files might cause 402 Error. If this is the case, delete your web browser cache and cookies. Read how to do so in this article: How to Clear Browser Cache After you flush the cache, try reloading the page. If it still displays a 402 Error, proceed with the next method.

 

Method 5: Update your Web Browser

An old version of your preferred web browser might prompt 402 Error. Make sure you use a contemporary browser, and update it to the latest possible version. This will ensure that there will be numerous bug fixes and payment system updates.

 

Method 6: Contact Tech Support

Technical issues with your website and hosting service can sometimes prevent payment, which can lead to an Error 402 message.

If you are not sure how to proceed in such a case, reach out to the tech support team of your hosting provider and explain the situation and everything you tried to fix the issue so that you can receive quick and effective assistance.

For example, if you are using AwardSpace hosting services, you can quickly reach our experienced tech support team and have your issue resolved in no time.

Conclusion

402 Error message is particular and appears in different situations. However, there are various approaches you can apply to get the problem fixed:

  • Read the 402 Error Message for More Details
  • Check Payment Details
  • Use Other Types of Payment Methods
  • Clear Web Browser Cache and Cookies
  • Update your Web Browser
  • Contact Tech Support

Was this post helpful?

i

Relevant tags:

Connect

Latest posts:

How to Install a MediaWiki Skin

In MediaWiki, skins determine the visual appearance of your wiki website. Skins define how content is presented to users and include such settings for the overall website layout, typography, color scheme, and more. By default, when you install MediaWiki, the platform...

How to Create a Page in MediaWiki

Creating pages in MediaWiki is а core feature that allows you to add content to your MediaWiki website. Whether you are adding details for a project, contributing to a knowledge base, or anything else, learning how to create a page in MediaWiki is crucial for your...

How to Install MediaWiki Extensions

Now that you have installed MediaWiki and learned how to log in to the CMS, it is time to extend MediaWiki's functionality via extensions. MediaWiki extensions are sets of files that add various types of functionality to your MediaWiki website. You can use extensions...

How to Log In to MediaWiki

After you install MediaWiki, it is time to log in to the platform, so you can start working on your new MediaWiki website. To log in, you must open the MediaWiki login page and enter your credentials. Doing so will open the platform’s admin panel. In the following...

How to Install MediaWiki

You can quickly install MediaWiki on any of the AwardSpace web hosting plans. This includes our free web hosting, shared hosting, as well as advanced services such as semi-dedicated hosting and VPS hosting. You can install MediaWiki in a matter of minutes, whichever...



Create a website for free!


Free forever

Our Support Team is Here to Help

 

If you need any questions answered, don't hesitate and contact us. Click the button below and follow the instructions. You can expect an answer within an hour.

 

Contact AwardSpace

 

iNewest knowledge base articles

How to Install a MediaWiki Skin

In MediaWiki, skins determine the visual appearance of your wiki website. Skins define how content is presented to users and include such settings for the overall website layout, typography, color scheme, and more. By default, when you install MediaWiki, the platform...

How to Create a Page in MediaWiki

Creating pages in MediaWiki is а core feature that allows you to add content to your MediaWiki website. Whether you are adding details for a project, contributing to a knowledge base, or anything else, learning how to create a page in MediaWiki is crucial for your...

How to Install MediaWiki Extensions

Now that you have installed MediaWiki and learned how to log in to the CMS, it is time to extend MediaWiki's functionality via extensions. MediaWiki extensions are sets of files that add various types of functionality to your MediaWiki website. You can use extensions...

How to Log In to MediaWiki

After you install MediaWiki, it is time to log in to the platform, so you can start working on your new MediaWiki website. To log in, you must open the MediaWiki login page and enter your credentials. Doing so will open the platform’s admin panel. In the following...

How to Install MediaWiki

You can quickly install MediaWiki on any of the AwardSpace web hosting plans. This includes our free web hosting, shared hosting, as well as advanced services such as semi-dedicated hosting and VPS hosting. You can install MediaWiki in a matter of minutes, whichever...

How to Install an Elgg Theme

After you have installed Elgg core and logged in to the admin dashboard, you can search for themes that can help you customize your new website. Elgg themes are a set of files that help you customize the appearance of your website. Via themes, you can modify website...

Even more web tutorials

Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.