Although your website can work flawlessly, technical issues from the server side can still appear. This is indeed the case with 505 Error Version Not Supported.
If you see such an error message on your web pages, then continue reading, so you understand what is 505 Error Version Not Supported and what you can do to fix it.
What is 505 Error Version Not Supported
505 Error Version Not Supported is one of the many HTTP status codes. It indicates that the requested web server doesn’t support the HTTP protocol version used by the requesting client. This is why, instead of fetching the requested web page, the server returns the error 505 message to the client.
The error message can occur due to different causes:
- Outdated HTTP protocol versions.
- Incompatibility between the requested web browser version and the requested web server software version.
- Issues with server configuration.
- Web browser software issues.
- Server software issues.
Similar 5xx status codes include:
- Error 501 Not Implemented
- Error 502 Bad Gateway
- Error 504 Gateway Timeout
- Error 505 Version Not Supported
How to Fix HTTP 505 Error
There are various methods you can apply to fix 505 Error and get your website up and running. In the following paragraphs, you will read about 7 methods of how to do so.
Method 1: Check the URL
The fastest and easiest method of fixing 505 Error is by checking the requested URL for any special characters, missed characters, and white space. Such can prompt various errors such as 505 Error.
Method 2: Restart your Internet Devices
Sometimes the Internet devices you are using might be dealing with some momentary issues. Restarting them can get the 505 Error issue fixed.
Restart your computer device, and the router if you are using one, and try to access the requested online resource again.
If this approach doesn’t work, continue with the next method.
Method 3: Update Your Web Browser
If you are using an outdated web browser, it might be the cause behind the 505 Error message. If you are using an old browser, switch to a contemporary one and try requesting the online resource again. Also, if you are using an old version of a contemporary Internet browser, update it to the latest available version and request the web page again. If this approach doesn’t fix 505 Error, continue with the next method.
Method 4: Clear Web Browser Cache
Cached files can cause compatibility issues. Clearing that cache will prompt your web browser to request the latest version of the web page. By doing so, you can eliminate any issues deriving from too many cached files. Delete the browser cache and try reloading the web page. How to Delete Web Browser Cache If you still see 505 Error on your website after clearing the cache, proceed with the next method.
How to Clear Web Browser Cache on Windows
Method 5: Update the Web Server Software
Similar to an outdated version of your web browser, the requested web server might be using outdated software. If you have access to the server settings, update the server software and reload the web page.
If this doesn’t fix the 505 Error message, proceed with the next method.
Method 6: Check Proxy Server Settings
If you are using a proxy server, then check its settings for set limitations or improper setup. Once you have made a proper proxy server setup, reload the page. If the website still displays 505 Error, then the issue lies elsewhere.
Proceed forward with the following method.
Method 7: Check Website Extensions/Add-Ons/Plugins
If your website is based on a CMS such as WordPress, and 505 Error appears right after you installed new extensions/add-ons/plugins, then it is likely that some of them are causing the error message.
To check whether this is the case, disable all your extensions/add-ons/plugins and see whether you can open the requested web page. If you can, then some of the disabled extensions/add-ons/plugins are prompting the 505 Еrror message.
In this case, follow these steps:
- Activate one extension/add-on/plugin and keep the rest disabled.
- Try to open the web page. If it loads properly, activate one more extension/add-on/plugin and try opening the online resource again.
- Continue activating extensions/add-ons/plugins until you stumble on one that prevents you from opening the web page.
- Delete this extension/add-on/plugin or contact developers for further support.
Method 8: Contact Your Hosting Provider’s Tech Support Team
If nothing else helps, contact tech support and explain thoroughly the issue you are dealing with and in detail all methods you applied to try to fix 505 Error Version Not Supported. The tech team should give you a detailed explanation about the cause of the problem and provide you with an adequate solution.
Conclusion
505 Error Version Not Supported is a status code indicating that there are some issues with the communication between your web browser and the requested server.
There are a total of 8 methods you can apply to fix 505 Error that can fix the issue and make your website resources available again.
