F.A.Q.

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Database Management

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Domain & Subdomain Management

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Email Management

I cannot send/receive e-mail messages. How to fix this?

If you are unable to send or receive e-mail messages through your computer, there are a few things you need to check in the following order:   1. Is the domain registered and not expired? To enable mail sending/receiving for your hosting account, first, you need...

Fair Use Policies

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FTP & File Management

How to Establish Connection with CoreFTP?

Use the following CoreFTP settings: Site Name: Your Site Name Host/IP/URL: yourdomainname.com User name: Your FTP Username Password: Your FTP Password Port: 21 Connection: FTP

I cannot establish an FTP connection, what should I do?

If you are unable to connect with your FTP, you should check your Firewall Settings and see whether your FTP client is blocked. Also, consider contacting your Internet Service Provider as they might be blocking port 21, which is the default FTP port.

What are the upload file size limits?

The file size limit for free accounts is 15MB through the File Manager and FTP. For paid hosting clients the file size limit is 16MB through the File Manager and through FTP there is no file size limit.

GDPR

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General Questions and Answers

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iNewest knowledge base articles

How to Access the Database Management FAQ Section

To access the database management FAQ section, first log in to the AwardSpace hosting panel. While there, head to Database Manager within the Advanced Tools category:   Then, click the FAQ tab at the top of the new page that opens:   This will open the...

Create a Postgre SQL Database

To create a PostgreSQL database for your project, first log in to the Athe AwardSpace hosting panel. Then, head to Databae Manager within the Advanced Tools category:   After that, select the Create PostgreSQL Database tab:   Then, fill in the credentials...

How to Upgrade My Hosting Services

Upgrading a hosting plan with AwardSpace is quite simple. Just follow the steps below. First, you need to log in to the AwardSpace hosting panel. Then, head to Services Upgrade, located in the Buy Services category within the hosting dashboard:   Then, select...

How to Purchase a Semi-Dedicated Hosting Plan

You can quickly and easily purchase a Semi-Dedicated hosting plan with AwardSpace. You only need a few clicks and a few minutes of your time. Here's what to do. First, log in to the AwardSpace hosting panel. Then, head to Semi-Dedicated Hosting in the Buy Services...

How to Purchase a VPS Hosting Plan

Purchasing а VPS hosting plan with AwardSpace is simple. You only need to follow a few steps, and you will have the setup made in no time. Here's how to proceed. First, log in to the AwardSpace hosting panel. Then, click on the Virtual Private Servers (VPS) icon...

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