There are several possible reasons for your site inactivity: If you purchased your domain with us, your site should be visible 2-3 hours after your order has been approved. If your site is still not...
General Questions and Answers
Latest posts
How to Connect to Remote Scripts, RSS feeds, or cURL on my website?
The outgoing connections are disabled by default on all accounts for security reasons, however, they can be enabled for paid accounts from the Hosting Settings section. So all you need to do is go...
I Have Upgraded from Free to a Premium Hosting Account and my Website Stopped Working?
The reason for this issue is most likely due to the fact that after the upgrade your website has been moved to our paid servers. This means that the IP address of the server where your domain is...
How can I delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet files removal...
Why is my site displaying a “Welcome to your first page!” message?
When you add a domain/sub-domain to your AwardSpace account, we automatically create a default Index page for your website. The following screenshot illustrates what our Index page looks like:...
How to delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet file removal...
How to improve my scripting skills?
One of the best websites on the internet for learning new or improving the scripting skills you already have would be W3Schools. Using the tutorials and examples provided at W3Schools in combination...
Website files are uploaded to my account, but the website doesn’t work
If you have uploaded your website files to your hosting account, but when you visit your website you see the old content or no content at all. A few things might have gone wrong, you can start...
My site does not open! How to fix it?
If you are unable to open your website through a browser and the response is “Server not found”, “No connection to host”, or something similar, there are a few things you need to check in the...
Our Support Team is Here to Help
If you need any questions answered, don't hesitate and contact us. Click the button below and follow the instructions. You can expect an answer within an hour.
Newest knowledge base articles
How to Log in to Elgg
After you install Elgg, it is time to log in to the CMS, so you can start working on your Elgg website. To log in, you should load the Elgg login page and type in your credentials to access the platform’s admin dashboard. In the following paragraphs, we share how to...
How to Install Elgg
You can quickly install Elgg with any of the AwardSpace web hosting plans. You can use our free web hosting, shared web hosting, or advanced hosting plans such as semi-dedicated hosting and VPS hosting. How to Install Elgg To install Elgg, you should first sign...
How to Change the PHP Timezone
Setting the correct timezone in PHP is crucial for ensuring that date and time functions in your scripts operate accurately. AwardSpace offers a range of hosting plans that provide easy management of PHP settings, including timezone configuration. This article will...
How to Disable PHP Error Messages
When running a PHP-based website in a production environment, it's crucial to disable PHP error messages to prevent sensitive information from being exposed to users. AwardSpace offers a variety of hosting plans tailored to different needs, all of which support...
How to Enable Ioncube Loader
Enabling Ioncube Loader on your server is crucial for running encrypted PHP files. At AwardSpace, we understand the importance of a quick and easy setup process for your web hosting needs. Whether you are a developer looking to secure your code or a business running...
How to Create a Blog Post with Concrete5
Creating a blog post with Concrete5 involves a few simple steps. We share an easy-to-follow guide to help you through the process. How to Create a Blog Post with Concrete5 The process involves a few steps. Follow these to quickly and easily create your first...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.