There are several possible reasons for your site inactivity: If you purchased your domain with us, your site should be visible 2-3 hours after your order has been approved. If your site is still not...
General Questions and Answers
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How to Connect to Remote Scripts, RSS feeds, or cURL on my website?
The outgoing connections are disabled by default on all accounts for security reasons, however, they can be enabled for paid accounts from the Hosting Settings section. So all you need to do is go...
I Have Upgraded from Free to a Premium Hosting Account and my Website Stopped Working?
The reason for this issue is most likely due to the fact that after the upgrade your website has been moved to our paid servers. This means that the IP address of the server where your domain is...
How can I delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet files removal...
Why is my site displaying a “Welcome to your first page!” message?
When you add a domain/sub-domain to your AwardSpace account, we automatically create a default Index page for your website. The following screenshot illustrates what our Index page looks like:...
How to delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet file removal...
How to improve my scripting skills?
One of the best websites on the internet for learning new or improving the scripting skills you already have would be W3Schools. Using the tutorials and examples provided at W3Schools in combination...
Website files are uploaded to my account, but the website doesn’t work
If you have uploaded your website files to your hosting account, but when you visit your website you see the old content or no content at all. A few things might have gone wrong, you can start...
My site does not open! How to fix it?
If you are unable to open your website through a browser and the response is “Server not found”, “No connection to host”, or something similar, there are a few things you need to check in the...
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Newest knowledge base articles
How to Install Zen Cart
You can install Zen Cart with any of the AwardSpace hosting plans—free web hosting, shared hosting, and advanced plans such as Semi-Dedicated Hosting and VPS hosting. Each AwardSpace hosting service is tailored to run Zen Cart flawlessly and smoothly, regardless of...
How to Log in to phpBB
Now that you have installed phpBB, it is time to learn how to log in to the system and start working with it. The process is simple and is comprised of only a few steps. How to Log in to phpBB There are several ways you can use to log in phpBB. The process...
How to Install phpBB
You can install phpBB on any AwardSpace hosting plan - on the free web hosting, shared hosting, and also on the advanced AwardSpace plans such as Semi-Dedicated Hosting and VPS hosting. Each AwardSpace hosting service is tailored to run phpBB flawlessly and smoothly,...
How to Remove a Product in OpenCart
After installing OpenCart and logging in to the dashboard, you can start adding and removing products immediately. We have already covered how to add products in OpenCart, and in this article, we share simple steps to delete products from your store with only a few...
How to Add Products in OpenCart
The most important element in your OpenCart project is the products you will offer your site visitors. In the following paragraphs, we share how to add products to your OpenCart website. How to Create Products in Opencart The process of adding new products in...
How to Log in to OpenCart
After you install OpenCart, you can log in to the platform and start working on your project right away. To log in, you should open the OpenCart login page and enter the credentials you chose when installing the CMS. This will open the platform’s admin panel. In the...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.