There are several possible reasons for your site inactivity: If you purchased your domain with us, your site should be visible 2-3 hours after your order has been approved. If your site is still not...
General Questions and Answers
Latest posts
How to Connect to Remote Scripts, RSS feeds, or cURL on my website?
The outgoing connections are disabled by default on all accounts for security reasons, however, they can be enabled for paid accounts from the Hosting Settings section. So all you need to do is go...
I Have Upgraded from Free to a Premium Hosting Account and my Website Stopped Working?
The reason for this issue is most likely due to the fact that after the upgrade your website has been moved to our paid servers. This means that the IP address of the server where your domain is...
How can I delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet files removal...
Why is my site displaying a “Welcome to your first page!” message?
When you add a domain/sub-domain to your AwardSpace account, we automatically create a default Index page for your website. The following screenshot illustrates what our Index page looks like:...
How to delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet file removal...
How to improve my scripting skills?
One of the best websites on the internet for learning new or improving the scripting skills you already have would be W3Schools. Using the tutorials and examples provided at W3Schools in combination...
Website files are uploaded to my account, but the website doesn’t work
If you have uploaded your website files to your hosting account, but when you visit your website you see the old content or no content at all. A few things might have gone wrong, you can start...
My site does not open! How to fix it?
If you are unable to open your website through a browser and the response is “Server not found”, “No connection to host”, or something similar, there are a few things you need to check in the...
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Newest knowledge base articles
How to Check My Pending Orders
To check your pending orders with AwardSpace, first log in to the hosting panel. Then, head to Pending Orders within the Orders & Invoices category: A new page will open. From there, within the Pending Orders tab, you can check which of your orders are currently...
How to Browse My Completed Orders
To browse your completed orders, first, log in to the AwardSpace hosting panel. Then, via the admin dashboard, head to Completed Orders within the Orders & Invoices category: From there, head to the Completed Orders tab. Once you open this tab, you can...
How to Access the Database Management FAQ Section
To access the database management FAQ section, first log in to the AwardSpace hosting panel. While there, head to Database Manager within the Advanced Tools category: Then, click the FAQ tab at the top of the new page that opens: This will open the...
Create a Postgre SQL Database
To create a PostgreSQL database for your project, first log in to the Athe AwardSpace hosting panel. Then, head to Databae Manager within the Advanced Tools category: After that, select the Create PostgreSQL Database tab: Then, fill in the credentials...
How to Upgrade My Hosting Services
Upgrading a hosting plan with AwardSpace is quite simple. Just follow the steps below. First, you need to log in to the AwardSpace hosting panel. Then, head to Services Upgrade, located in the Buy Services category within the hosting dashboard: Then, select...
How to Purchase a Semi-Dedicated Hosting Plan
You can quickly and easily purchase a Semi-Dedicated hosting plan with AwardSpace. You only need a few clicks and a few minutes of your time. Here's what to do. First, log in to the AwardSpace hosting panel. Then, head to Semi-Dedicated Hosting in the Buy Services...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.