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General Questions and Answers
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How to Upload a Website to Your Hosting Account?
To get started, you will probably want to upload your site and test it on a free subdomain. Please go to your control panel Domain Manager menu and create a free subdomain on any of the domains you...
“This domain still has no index.html page uploaded!” and How to Fix it?
The page which you see is our default index.html which is automatically added when you create or add a domain/subdomain from the Domain Manager. To stop seeing this page you will have to upload your...
Can I Edit my php.ini Settings and/or Switch the version of the PHP?
The PHP version can be changed on all of our hosting plans including the free one. You can make this change from the PHP Settings page inside your hosting control panel. However, php.ini can be...
What happens if I Lose my Username/Client ID and/or Password?
If you remember your account client ID and email you can use the password reset feature from the lost password page. If you do not remember your client ID you can contact us via the Sales Live chat...
I Uploaded my Website but it Doesn’t Show up When I Try to Reach it Through a Web Browser.
First things first, it is important to understand whether the browser response is "Server not found" or it forwards to the browser's embedded search engine and the response is "No results found...
Website Based on PHP has Difficulty Displaying the symbols £, €, etc. When text is Called from a Database, How Can This be Fixed?
Here are several things you need to set up in order to have these signs displayed correctly: - Inside your control panel, phpMyAdmin should be set to the following Unicode standard: 'utf-8'; - Meta...
Enable Zend Ioncube Support for your Web Hosting Account?
This instruction applies only for paid hosting accounts and requires you to EDIT the php.ini file. Once you have opened the php.ini file scroll at the bottom where you will find a similar line...
How to Unzip Files Directly on the Server?
There are three ways to extract .zip files directly on the server: The first one is by using SSH -> Run the following command over SSH: unzip archive.zip The second way is with a PHP script....
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Newest knowledge base articles
How to Install a MediaWiki Skin
In MediaWiki, skins determine the visual appearance of your wiki website. Skins define how content is presented to users and include such settings for the overall website layout, typography, color scheme, and more. By default, when you install MediaWiki, the platform...
How to Create a Page in MediaWiki
Creating pages in MediaWiki is а core feature that allows you to add content to your MediaWiki website. Whether you are adding details for a project, contributing to a knowledge base, or anything else, learning how to create a page in MediaWiki is crucial for your...
How to Install MediaWiki Extensions
Now that you have installed MediaWiki and learned how to log in to the CMS, it is time to extend MediaWiki's functionality via extensions. MediaWiki extensions are sets of files that add various types of functionality to your MediaWiki website. You can use extensions...
How to Log In to MediaWiki
After you install MediaWiki, it is time to log in to the platform, so you can start working on your new MediaWiki website. To log in, you must open the MediaWiki login page and enter your credentials. Doing so will open the platform’s admin panel. In the following...
How to Install MediaWiki
You can quickly install MediaWiki on any of the AwardSpace web hosting plans. This includes our free web hosting, shared hosting, as well as advanced services such as semi-dedicated hosting and VPS hosting. You can install MediaWiki in a matter of minutes, whichever...
How to Install an Elgg Theme
After you have installed Elgg core and logged in to the admin dashboard, you can search for themes that can help you customize your new website. Elgg themes are a set of files that help you customize the appearance of your website. Via themes, you can modify website...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.