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General Questions and Answers
Latest posts
How to Upload a Website to Your Hosting Account?
To get started, you will probably want to upload your site and test it on a free subdomain. Please go to your control panel Domain Manager menu and create a free subdomain on any of the domains you...
“This domain still has no index.html page uploaded!” and How to Fix it?
The page which you see is our default index.html which is automatically added when you create or add a domain/subdomain from the Domain Manager. To stop seeing this page you will have to upload your...
Can I Edit my php.ini Settings and/or Switch the version of the PHP?
The PHP version can be changed on all of our hosting plans including the free one. You can make this change from the PHP Settings page inside your hosting control panel. However, php.ini can be...
What happens if I Lose my Username/Client ID and/or Password?
If you remember your account client ID and email you can use the password reset feature from the lost password page. If you do not remember your client ID you can contact us via the Sales Live chat...
I Uploaded my Website but it Doesn’t Show up When I Try to Reach it Through a Web Browser.
First things first, it is important to understand whether the browser response is "Server not found" or it forwards to the browser's embedded search engine and the response is "No results found...
Website Based on PHP has Difficulty Displaying the symbols £, €, etc. When text is Called from a Database, How Can This be Fixed?
Here are several things you need to set up in order to have these signs displayed correctly: - Inside your control panel, phpMyAdmin should be set to the following Unicode standard: 'utf-8'; - Meta...
Enable Zend Ioncube Support for your Web Hosting Account?
This instruction applies only for paid hosting accounts and requires you to EDIT the php.ini file. Once you have opened the php.ini file scroll at the bottom where you will find a similar line...
How to Unzip Files Directly on the Server?
There are three ways to extract .zip files directly on the server: The first one is by using SSH -> Run the following command over SSH: unzip archive.zip The second way is with a PHP script....
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Newest knowledge base articles
How to Log in to Zenphoto
Zenphoto is a handy CMS that helps you build a beautiful and fully functional gallery website. The app is widely used, thanks to its ease of use and great versatility. In another article, we shared how you can install Zenphoto on any of the AwardSpace hosting plans,...
How to Insall Zenphoto
Zenphoto is a handy CMS that allows you to build a gallery-based website. The platform is easy to use and has many features that allow you to manage your online gallery in numerous ways. Zenphoto comes as a free feature with each AwardSpace hosting plan, and you can...
How to Log in to TYPO3
TYPO3 is a powerful CMS platform that allows you to build a fully functional and aesthetically pleasing website. The platform is known for its versatility and long list of features. In another article, we shared how you can install TYPO3 on any of the AwardSpace...
How to Install TYPO3
You can install TYPO3 on all the AwardSpace hosting services—free web hosting, shared hosting, and premium plans such as Semi-Dedicated Hosting and VPS hosting. All AwardSpace hosting services are tailored to run TYPO3 smoothly, regardless of your website’s size or...
How to Add Products to Zen Cart: A Step-By-Step Guide
After you install Zen Cart and log in to the admin panel, you can start adding products to your online store. This guide walks you through the process step by step. How to Add Products to Zen Cart To add a product to Zen Cart, you need to follow a few simple...
How to Log in to Zen Cart
Once you install Zen Cart, you can log in to the CMS and start working on your project. The login process is simple and is comprised of only a few steps. How to Log in to Zen Cart There are two ways to log in to Zen Cart: Method 1: Login by following the...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.