If you did not receive a welcome email inside your inbox within a few minutes please check your SPAM folder as well. Although rare, it is possible that the welcome email which we have sent you is...
General Questions and Answers
Latest posts
How to Upload a Website to Your Hosting Account?
To get started, you will probably want to upload your site and test it on a free subdomain. Please go to your control panel Domain Manager menu and create a free subdomain on any of the domains you...
“This domain still has no index.html page uploaded!” and How to Fix it?
The page which you see is our default index.html which is automatically added when you create or add a domain/subdomain from the Domain Manager. To stop seeing this page you will have to upload your...
Can I Edit my php.ini Settings and/or Switch the version of the PHP?
The PHP version can be changed on all of our hosting plans including the free one. You can make this change from the PHP Settings page inside your hosting control panel. However, php.ini can be...
What happens if I Lose my Username/Client ID and/or Password?
If you remember your account client ID and email you can use the password reset feature from the lost password page. If you do not remember your client ID you can contact us via the Sales Live chat...
I Uploaded my Website but it Doesn’t Show up When I Try to Reach it Through a Web Browser.
First things first, it is important to understand whether the browser response is "Server not found" or it forwards to the browser's embedded search engine and the response is "No results found...
Website Based on PHP has Difficulty Displaying the symbols £, €, etc. When text is Called from a Database, How Can This be Fixed?
Here are several things you need to set up in order to have these signs displayed correctly: - Inside your control panel, phpMyAdmin should be set to the following Unicode standard: 'utf-8'; - Meta...
Enable Zend Ioncube Support for your Web Hosting Account?
This instruction applies only for paid hosting accounts and requires you to EDIT the php.ini file. Once you have opened the php.ini file scroll at the bottom where you will find a similar line...
How to Unzip Files Directly on the Server?
There are three ways to extract .zip files directly on the server: The first one is by using SSH -> Run the following command over SSH: unzip archive.zip The second way is with a PHP script....
Our Support Team is Here to Help
If you need any questions answered, don't hesitate and contact us. Click the button below and follow the instructions. You can expect an answer within an hour.
![awardspace-kb-support-vector-img](https://www.awardspace.com/wp-content/uploads/2023/09/awardspace-kb-support-vector-img.png)
Newest knowledge base articles
How to Add Products in OpenCart
The most important element in your OpenCart project is the products you will offer your site visitors. In the following paragraphs, we share how to add products to your OpenCart website. How to Create Products in Opencart The process of adding new products in...
How to Log in to OpenCart
After you install OpenCart, you can log in to the platform and start working on your project right away. To log in, you should open the OpenCart login page and enter the credentials you chose when installing the CMS. This will open the platform’s admin panel. In the...
How to Install OpenCart
You can install OpenCart on every AwardSpace web hosting plan, including our free web hosting, shared hosting, and advanced AwardSpace services such as Semi-Dedicated Hosting and VPS hosting. Keep in mind that all of the AwardSpace hosting services are tailored to run...
How to Change My Last Name in Moodle
If you are asking yourself "How to change my last name in Moodle", then you are at the right place. This guide will walk you through the steps for changing your last name in Moodle while addressing common concerns like ratings and discussions. How to Change My...
How to Change Your Name in Moodle
Changing your name in Moodle is a very simple task and requires only a few minutes of your time. How to Change My Name in Moodle The process is comprised of a few easy-to-follow steps: Step 1: Log in to Moodle After installing the CMS, you should log in...
How to Delete a Student Quiz Attempt in Moodle: A Simple Step-by-Step Guide
Moodle is a powerful learning management system (LMS) widely used in educational institutions to manage online courses, assignments, and quizzes. Although Moodle is a powerful and versatile platform, you might encounter scenarios where a student's quiz attempt needs...
Even more web tutorials
Check out our web hosting knowledge base and the WordPress tutorials to learn more, and be better prepared for your website creation and maintenance journey.