If you remember your account client ID and email you can use the password reset feature from the lost password page. If you do not remember your client ID you can contact us via the Sales Live chat or email to support@supportindeed.com and we would be happy to assist...
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I Uploaded my Website but it Doesn’t Show up When I Try to Reach it Through a Web Browser.
First things first, it is important to understand whether the browser response is "Server not found" or it forwards to the browser's embedded search engine and the response is "No results found for...". If you get these types of responses and you use a domain make...
Website Based on PHP has Difficulty Displaying the symbols £, €, etc. When text is Called from a Database, How Can This be Fixed?
Here are several things you need to set up in order to have these signs displayed correctly: - Inside your control panel, phpMyAdmin should be set to the following Unicode standard: 'utf-8'; - Meta tags on all pages should be: <meta http-equiv="Content-Type"...
Enable Zend Ioncube Support for your Web Hosting Account?
This instruction applies only for paid hosting accounts and requires you to EDIT the php.ini file. Once you have opened the php.ini file scroll at the bottom where you will find a similar line depending on the PHP version you are using: ;zend_extension =...
How to Unzip Files Directly on the Server?
There are three ways to extract .zip files directly on the server: The first one is by using SSH -> Run the following command over SSH: unzip archive.zip The second way is with a PHP script. -> Create file unzip.php in the current directory where your zip file...
Added a Domain in the Hosted Domains Section, my Website is Still Offline
There are several possible reasons for your site inactivity: If you purchased your domain with us, your site should be visible 2-3 hours after your order has been approved. If your site is still not working, try cleaning your temporary internet files (check our FAQ...
How to Connect to Remote Scripts, RSS feeds, or cURL on my website?
The outgoing connections are disabled by default on all accounts for security reasons, however, they can be enabled for paid accounts from the Hosting Settings section. So all you need to do is go to your panel Hosting Settings section look for "Firewall Options" and...
I Have Upgraded from Free to a Premium Hosting Account and my Website Stopped Working?
The reason for this issue is most likely due to the fact that after the upgrade your website has been moved to our paid servers. This means that the IP address of the server where your domain is hosted has been changed. Usually, it should take 1-12 hours for these...
How can I delete my temporary internet files?
You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet files removal doesn't resolve your problem, you can flush the DNS of your computer by...
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Newest knowledge base articles
How to Access the DNS Settings of My Domains
Accessing the DNS settings of your domains is easy with AwardSpace. The process is comprised of a few simple steps and requires only a minute or two of your time. First, log in to the AwardSpace hosting panel. Then, head to the Domain Manager: After that,...
How to Access The Settings for My Subdomains
Accessing the settings for your subdomain with AwardSpace is quite simple. First, log in to the AwardSpace hosting panel. Then, head to Domain Manager: A new page should open. Once you see it, scroll down until you see your list of hosted subdomains: ...
How to Check the PHP Settings of My Domains
Checking the PHP settings of your domains is simple. In fact, accessing any information for your domains is easy with AwardSpace. To check your domain's PHP settings, log in to the AwardSpace hosting panel first. Then, click on Domain Manager: After that, from...
How to Check the Pointers of My Domains
Checking the pointers of domains is quite simple. In fact, checking any information about your domains is easy with AwardSpace. First, log in to the AwardSpace hosting panel. Then, head to Domain Manager: Then, click the Settings icon to the right of the hosted...
How to Access the Information About My Domains
AwardSpace grants you access to any kind of information regarding your registered domains. In the following paragraphs, you can read how to access it. In order to access any kind of information regarding your domains, you should first register one. Optionally, you can...
How to Add Directory Password Protection
Adding directory password protection with AwardSpace is simple. The process consists of only a few steps and requires only a few minutes of your time. Here's how to proceed. First, log in to the AwardSpace hosting panel. Then, via the dashboard, head to Password...
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