Domains

If you remember your account client ID and email you can use the password reset feature from the lost password page. If you do not remember your client ID you can contact us via the Sales Live chat or email to support@supportindeed.com and we would be happy to assist...

First things first, it is important to understand whether the browser response is "Server not found" or it forwards to the browser's embedded search engine and the response is "No results found for...". If you get these types of responses and you use a domain make...

Here are several things you need to set up in order to have these signs displayed correctly: - Inside your control panel, phpMyAdmin should be set to the following Unicode standard: 'utf-8'; - Meta tags on all pages should be: <meta http-equiv="Content-Type"...

This instruction applies only for paid hosting accounts and requires you to EDIT the php.ini file. Once you have opened  the php.ini file scroll at the bottom where you will find a similar line depending on the PHP version you are using: ;zend_extension =...

There are three ways to extract .zip files directly on the server: The first one is by using SSH -> Run the following command over SSH: unzip archive.zip The second way is with a PHP script. -> Create file unzip.php in the current directory where your zip file...

There are several possible reasons for your site inactivity: If you purchased your domain with us, your site should be visible 2-3 hours after your order has been approved. If your site is still not working, try cleaning your temporary internet files (check our FAQ...

The outgoing connections are disabled by default on all accounts for security reasons, however, they can be enabled for paid accounts from the Hosting Settings section. So all you need to do is go to your panel Hosting Settings section look for "Firewall Options" and...

The reason for this issue is most likely due to the fact that after the upgrade your website has been moved to our paid servers. This means that the IP address of the server where your domain is hosted has been changed. Usually, it should take 1-12 hours for these...

You can clean your temporary internet files (cache/sessions/cookies) by pressing CTRL + F5 simultaneously in your web browser. If using the keyboard shortcut for temporary internet files removal doesn't resolve your problem, you can flush the DNS of your computer by...